The AI Voice Workforce That Never Guesses
EU-native, self-hosted AI voice workforce for regulated businesses. Grounded in your data. Enforced in code. Compliant by architecture.
Shannon is not a SaaS platform. There is no shared infrastructure, no vendor data access, and no per-minute billing to a platform you don't own. Shannon also works on the business phone number you already have, no need to switch.
Talk to Shannon right now
This is the real, running environment, not a recording. Ask it a question the way a caller would.
Demoed here as "a demo insurance company based in Galway, Ireland" — that's the AI's own opening line, deliberately with no real or invented brand name. Every number Shannon speaks comes from a knowledge-graph lookup with a logged source, never a paraphrase of a document; a separate semantic-search layer supplies the plain-language explanation around it. Across our own test calls, that hybrid setup answers policy questions correctly about 97% of the time.
Tool activity — live
Start a call to watch each tool Shannon calls light up here as it happens — claim lookups, policy search, coverage facts, driver management, human handoff.
Sound familiar?
Your current IVR loses 67% of callers before they get an answer.
Your last AI pilot quoted the wrong figure and someone noticed.
Your legal team blocked the SaaS voice tool because the data went to the US.
Shannon was built for exactly this.
Five commitments, built into the architecture
No Guessing
Every figure Shannon speaks comes from your knowledge graph, not the AI's best estimate.
Rules in Code
Business rules, escalation triggers, and compliance logic are enforced in Python, not in a prompt.
EU Native
The entire inference chain stays inside the EU: every component runs on EU infrastructure or EU-region endpoints.
Your Private Server
Every client gets their own dedicated private server, maintained by Triskelion. Full ownership on your own infrastructure is available too.
Audit Ready
Consent state machine with an append-only evidence log. Every decision is traceable, EU AI Act built in.
What happens on a call
Answer
Shannon answers instantly, identifies the caller, and walks them through consent in their language.
Find the Answer
Shannon queries your knowledge graph and policy documents for the exact answer, not a paraphrase, not an estimate. The number comes from your data.
Act or Escalate
Shannon books the appointment, files the claim, updates the record, or transfers to a human with full context if the situation requires it.
Every number it says comes from your data. Every rule it follows is written in code.
One call, worked through end to end
Here is how a single call runs from question to answer: Shannon resolves the caller to a real account, walks the knowledge graph, retrieves the source evidence, and checks policy before a word is spoken.
What the caller hears
Hi, I'm heading to Germany for work next month. Does my plan cover me there?
I can check that. Could I get your policy number, or the phone number on the account?
Sure, it ends in 4482.
Thanks. You're on the Business Travel Plus plan. That covers business travel across the EU, including Germany, for stays up to 90 days. Would you like the full policy wording by email, or a transfer to an advisor?
What runs behind it
Illustrative example call. Once configured for your business, Shannon answers from your own knowledge graph, documents, and policies.
Shannon is not a better version of what already exists. It is a different category.
| Capability | Legacy IVR | SaaS Voice Tool | Shannon |
|---|---|---|---|
| Callers who get a real answer | ~33% | ~60% | Early internal testing shows ~90% correctness* |
| Data stays in the EU | Yes | No | Yes |
| Never hallucinates figures | Yes | No | Yes |
| EU AI Act ready | No | No | Yes |
| Rules enforced in code | No | No | Yes |
| Your own private server | No | No | Yes, maintained by Triskelion or deployed on your own infrastructure |
| Not a SaaS platform | Yes | No | Never. |
* Based on early internal testing, not yet independently verified. Independent benchmark testing is underway, and full results will be published when complete.
Built for industries where the wrong answer has consequences
Financial Services
Policy queries, account servicing, eligibility checks, answered accurately, in compliance, without a hold queue.
Insurance
FNOL intake, claims status, coverage questions, grounded in your actual policy data, every time.
Healthcare
Appointment booking, triage routing, patient information, with consent handling built to EU standards.
Legal
Intake qualification, appointment booking, document requests, handled before a fee earner picks up the phone.
Utilities
Outage reporting, billing queries, disconnection policy, enforced by code, not by hoping the AI gets it right.
Transparency you can hand to an auditor, not a shrug
The EU AI Act asks one thing of deployers above all: can you explain and control what your AI does? Most products answer with documentation. Shannon answers with architecture.
Built In, Not Bolted On
Hand over a recorded path, not a shrug
Transparency notices, human-oversight points, and logging live naturally in the policy layer. When a DPO or auditor asks why Shannon said something, you hand them a recorded path: the graph facts used, the documents retrieved, and the policy that fired.
- Callers are clearly informed they are speaking with an AI
- Every call has a defined path to a human
- Transparency notices and human-oversight points are built into the policy layer
- The graph facts used, documents retrieved, and policy that fired are logged for every call
Let's build the future together.
Tell us what you want AI to change, and we will tell you honestly whether Shannon is the right fit.